×
Create a ticket
Email*
Name*
Mobile*
What is the concern related to ?*
-- Select an option --
I need help regarding my Order
I need help regarding Technical support
I need help regarding Returns / Refunds.
I need help regarding an Order which I received
I have a general query about Namshi.
Related to*
-- Select an option --
I have an issue regarding my Order Confirmation
I want to Cancel my Order
I want to know about the Delivery Status of My Order
I want to collect my order from the branch
I am not able to place an order
I am not able to apply a coupon
I am not able to complete payment for my order
I am not able to reset my Namshi account password
I want to unsubscribe from Namshi Promotion emails
I want to report an issue on Namshi Website or App
I want to transfer the credit
I want to create/track a Return
I want to know the status of my refund
I want to receive the refund to card/bank
I have received an incorrect size/color of an item in my Order
I have received an incorrect item in my Order
I have received a Damaged item in my Order
I want to report a Product Quality issue
An item or Part of the item is missing in my order
What payment methods do you accept?
I want to know about the Product Warranty Information
I want to know about the Namshi Terms & Policies
I have a question about a product
I want to give a suggestion / feedback
I have a concern related to Namshi Rewards
I have some other query
Order Number*
Item number (SKU / bid)*
Coupon Code*
Email address to unsubscribe*
Same as the email entered above
New email to transfer the credit
Supporting documents (if any) (Max size: 5MB)
Describe the problem
Thanks for reaching out to us! We'll get back to you at the earliest possible.
Help Center
العربية
Back to Namshi.com
Namshi
Returns/Exchanges
Returns/Exchanges
Return / Exchange
What is the difference between returning something back to us and exchanging your product size?
How can I exchange my product size?
How can I return an item?
Can I return beauty products?
What is the return notice period?
How do I return/exchange an item I purchased with Namshi credit?
Refund
If I’m not happy with my order, do I get a refund and get my money back?
How long does it take to get my Namshi credit?
