Shopping Experience
Cancellation
- Why was my order cancelled?
- One of the item(s) has been cancelled from my order, why?
- Some items from my order got cancelled, how do I get my refund?
- How can I cancel an item or the entire order?
- Why I did not receive the Item Cancellation email?
- Why am I not able to cancel my order?
Gift Cards
- How can I purchase Namshi Gift Card?
- How do I redeem a gift card?
- Would I get any confirmation once a gift card has been sent to the recipient?
- Can I redeem a gift card without creating an account on Namshi?
- Can a gift card be redeemed on a Namshi account with an email address different from the email address it was sent to?
- I accidentally selected the wrong date when scheduling the gift card. Can it be changed?
Shopping at Namshi
- Why do I have multiple invoices for the same order that I have placed at Namshi?
- One of the item(s) has been canceled from my order, why?
- The item I want is OUT OF STOCK. What should I do and how often do you restock?
- How can I change my language preference?
- How can I control the notifications I receive?
- How can I place an order at Namshi ?