Shopping
Cancellation
- Why was my order cancelled?
- One of the item(s) has been cancelled from my order, why?
- Some items from my order got cancelled, how do I get my refund?
- How can I cancel an item or the entire order?
- Why I did not receive the Item Cancellation email?
- Why am I not able to cancel my order?
Gift Cards
- How can I purchase Namshi Gift Card?
- I just received a Namshi Gift Card. How do I use it?
- Does Namshi Gift Cards expire?
- What happens if I need to return something I purchased with my Gift Card?
- What happens if I need to return something I purchased with my Gift Card but the card has been expired?
- I lost the card? How can I redeem it?
Shopping at Namshi
- Why do I have multiple invoices for the same order that I have placed at Namshi?
- The item I want is OUT OF STOCK. What should I do and how often do you restock?
- How can I change my language preference?
- How can I control the notifications I receive?
- How can I place an order at Namshi ?
- Why do I have to verify my phone number?