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Help Center
  • العربية‎
  • Back to Namshi.com
  1. Namshi
  2. Delivery Concerns

Delivery Concerns

What is noon collect

  • What is noon collect?
  • How can I use this service?
  • There was no noon collect option for my order. Why?
  • Someone called me up to tell me that my shipment does not fit inside the locker and that they will have to deliver the shipment to my home address instead.
  • How do I track my locker delivery?
  • How do I pick up my shipment when I am at the locker?
See all 7 articles

International Delivery

  • Why do we ask for your ID?
  • International Warranty
  • I am an international customer, how do I return an item?
  • Customs and Import Duties (International)
  • Namshi's International Shipping Information

Delivery Locations

  • Can I place an order outside the GCC?
  • How can I track my order?
  • How can I contact the carrier company of my order?
  • Do you deliver to the rest of the world?
  • Where do you deliver?

Delivery Process

  • Who are the carrier partners of Namshi?
  • What do I have to present at the time of delivery?
  • How can I schedule delivery?
  • How can I change my delivery address after placing an order?
  • My order has been shipped, what next?
  • Do you offer collection in UAE?
See all 8 articles

Shipping and Charges

  • What if the item I received is damaged on delivery?
  • I don't want to receive my order, what should I do?
  • Will you ship to Qatar if I don’t provide a valid ID?
  • Why am I paying shipping charges?
  • What are your charges for delivery/cash on delivery?

Payment Methods

  • Is it only cash on delivery or can I use card on delivery?

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