Black Tickets Draw General T&Cs

1. Conditions of Entry

1.1 Every person who logs into Namshi’s Website or Application during the month of November 2020 (“Entrant”) will automatically be eligible to receive the Black Ticket prize (“Prize”) for that particular day of logging in (“Promotion”). In order to ensure eligibility, every Entrant should ensure that all of the personal information stated on his/her Namshi’s account shall be correct and valid, including but not limited to, full name as per identification document, valid email address, valid contact number, country of origin and address. Namshi shall be entitled to exclude any Entrant from the Promotion in the event of any invalid/incorrect details.

1.2 Each person is eligible for one entry only per day. All employees of Namshi and any company connected with the production or distribution of the Prizes in this Promotion, and any of their relatives or members of their family or household, shall not be eligible.

1.3 The Promotion will start at 00:00 AM (UAE time) on 1st November 2020 and end at 11:59 PM (UAE time) on 30th November 2020. The Prize for each day will be revealed at or around midnight on the landing page and through social media channels. 

1.4 By entering the Promotion, the Entrant is deemed to accept and be bound by these Terms and Conditions.

2. Winner

2.1 There will be a winner from the Entrants for every single day of the month of November, and thus the number of winners of the Promotion shall total to 30. The Winners will be selected and announced through a random draw held on or around 8th December 2020 at Namshi headquarters in the presence of the Dubai Department of Economic Development (“DED”) representative with the use of a digital algorithm (“Draw”).  The winners will be notified by email/call after the draw and will be given details of how to accept their respective prizes. Namshi may announce the winners on social media channels as long as this has been explicitly agreed to by the winners.  Entry into the Promotion does not guarantee the winning of a Prize.

2.2 The winner must claim his or her Prize from Namshi in 60 days from notification of winning.  Prizes not claimed on time can be claimed at the DED office after the 60 days claim period. The Draw is authorized by the DED under permit no. 952010.

2.3 Any time a staycay experience is offered as a Prize, if the winner is resident in a different country to the location of the staycay experience, then the Prize shall include return flights in economy class for two including the winner. Flights should originate from the winner’s country of residence within GCC except for Qatar (i.e. the flight journey will have to originate from UAE, KSA, Oman, Bahrain or Kuwait).


3. Liability

3.1 Except for death or personal injury caused by the negligence of Namshi or its agents or representatives or for fraud or fraudulent misrepresentation, neither Namshi, nor its agents or representatives nor Namshi’s affiliates or their employees, directors or officers assume responsibility for: (a) any Prize that is not redeemed; (b) any system failures or malfunctions of any third-party websites or any failure to fulfill obligations of any third parties involved in this Promotion or Draw; (c) inaccessibility or unavailability of the internet, or any website (including without limitation any social media web sites) or any combination thereof through dial-up, broadband, mobile internet or WAP connections; (d) any injury or damage to an Entrant which may be related to or arising from the Draw or the Prize; or (e) any other matter outside of Namshi’s reasonable control.

3.2 Each Entrant and winner agrees to indemnify and keep indemnified Namshi, its group of companies and their officers, employees and agents from and against all liabilities, losses, damages and expenses (including reasonable legal and other professional fees) arising out of or in connection with any allegations or claims resulting directly or indirectly from: (a) their actions or omissions related to the entry into this Promotion and/or Draw and/or (b) their receipt and use of any Prize.

3.3 Staycay experiences and COVID-19 pandemic: For the avoidance of doubt, in addition to the terms of liability stated in this paragraph, it shall be the winner’s sole decision whether to accept and partake in any staycay experience, and such participation shall be at the sole risk and responsibility of the winner. No alternative prize shall be offered if the winner chooses not to accept the staycay experience and the prize shall not be transferrable. It shall be the winner’s responsibility to check and comply with all travel requirements and restrictions applicable to their itinerary (whether medical, or relating to COVID-19 or otherwise), before and during travel, and to procure all insurances necessary to cover for any reasonably foreseeable losses including those set out below. For the avoidance of doubt, Namshi shall not be responsible for any loss or damage suffered by the winner as a result of their participation in such a prize, whether caused as a result of enforced lockdown(s), travel restrictions /requirement or otherwise, and including but not limited to:

a) travel or accommodation costs;

b) medical costs;

c) loss of income;

d) any other direct or indirect losses or damages suffered by the winner and their travel companion as a result of their participation in a prize.


4. General

4.1 Namshi reserves the right to amend these Terms and Conditions if it has reasonable grounds for doing so. Any changes to these Terms and Conditions will be announced by Namshi.

4.2 By entering the Promotion, Entrants accept these Terms and Conditions.

4.3 Any person who provides their details to Namshi in connection with this Draw agrees that Namshi may use their personal data: (a) for the purpose of administration of the Draw (including publishing the name and photos of the winners with their consent and any administration relating to the Prize); and (b) any other purpose for which they have consented. The use of any personal data of the Entrants by Namshi shall be in accordance with Namshi's Privacy Policy (which can be found on Namshi’s website at and in accordance with these Terms and Conditions.

4.4 Any dispute shall be governed by Dubai law and the Dubai Courts shall have exclusive jurisdiction.

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