Terms & Conditions

Conditions of Entry

1.1 Every customer who places an order (that does not get cancelled or the entire order is not returned post-delivery) in the month of November (“Entrant”) will be automatically eligible and enter the draw for the Black Ticket prize (“Prize”) of that particular day (“Promotion”). One customer is eligible for one entry only per day.  All employees of Namshi and any company connected with the production or distribution of the Prizes in this Promotion, and any of their relatives or members of their family or household, shall not be eligible.

1.2 The Promotion will start at 00:00 AM (UAE time) on 1st November 2019 and end at 11:59 PM (UAE time) on 30th November 2019.  The Prize for each day will be revealed at or around midnight on the Namshi.com landing page and through social media channels. 

1.3 By entering the Promotion, the Entrant is deemed to accept and be bound by these Terms and Conditions.


2.1 There will be a winner from the Entrants for each single day of the month of November, and thus the number of winners of the Promotion shall total to 30.  The Winners will be selected through a random draw held on the 8th December 2019 at Namshi headquarters in the presence of Dubai Department of Economic Development (“DED”) representative with the use of a digital algorithm (“Draw”).  The winners will be notified by email/call and will be given details of how to accept their respective prizes. Namshi may announce the winners on social media channels unless not explicitly agreed by the winners.  Entry into the Promotion does not guarantee the winning of a Prize.

2.2 The winner must claim his or her Prize from Namshi in 60 days from winning.  Prizes not claimed on time can be claimed at the DED office after the 60 days claim period. The Draw is authorized by the DED under permit no. 806650.

2.3 Any time a staycay experience is offered as a Prize, this shall include return flights in economy class for two including the Winner who is based outside of UAE within GCC except Qatar (i.e. the flight journey will have to originate from KSA, Oman, Bahrain or Kuwait).


 3.1 Except for death or personal injury caused by the negligence of Namshi or its agents or representatives or for fraud or fraudulent misrepresentation, neither Namshi, nor its agents or representatives nor Namshi’s affiliates or their employees, directors or officers assume responsibility for: (a) any Prize that is not redeemed; (b) any system failures or malfunctions of any third-party websites or any failure to fulfil obligations of any third parties involved in this Promotion or Draw; (c) inaccessibility or unavailability of the internet, or any website (including without limitation any social media web sites) or any combination thereof through dial up, broadband, mobile internet or WAP connections; (d) any injury or damage to an Entrant which may be related to or arising from the Draw or the Prize; or (e) any other matter outside of Namshi’s reasonable control.

3.2 Each Entrant and winner agrees to indemnify and keep indemnified Namshi, its group of companies and their officers, employees and agents from and against all liabilities, losses, damages and expenses (including reasonable legal and other professional fees) arising out of or in connection with any allegations or claims resulting directly or indirectly from: (a) their actions or omissions related to the entry into this Promotion and/or Draw and/or (b) their receipt and use of any Prize.


4.1 Namshi reserves the right to amend these Terms and Conditions if it has reasonable grounds for doing so. Any changes to these Terms and Conditions will be announced by Namshi.

4.2 By entering the Promotion, Entrants accept these Terms and Conditions.

4.3 Any person who provides their details to Namshi in connection with this Draw agrees that Namshi may use their personal data: (a) for the purpose of administration of the Draw (including publishing the name and photos of the Winners and any administration relating to the Prize); and (b) any other purpose for which they have consented. The use of any personal data of the Entrants by Namshi shall be in accordance with Namshi's Privacy Policy (which can be found on Namshi’s website at https://goo.gl/wi3Qpi) and in accordance with these Terms and Conditions.

4.4 Prizes cannot be exchanged, encashed or transferred.

4.5 Any dispute shall be governed by Dubai law and the Dubai Courts shall have exclusive jurisdiction.

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