Some items from my order got cancelled, how do I get my refund?
If you paid via PayPal, we will refund the paid value of these cancelled items in the form of Namshi Credit & you will receive an email with your new Namshi credit balance once your refund is complete.
If you opted for cash on delivery, you will only have to pay the amount for the items being shipped to you.
If you paid by credit/debit card, the funds paid are reserved by the card issuing bank - we don't actually claim the money until your order is shipped and handed over to the carrier. The Bank releases the payment to us only for those products which get shipped. For more information, you may reach out or make a correspondence call with your issuing bank.
In case you cancel your order before shipping, it may take up to 7-10 working days for your bank or card issuer to make your funds available for you again (in some cases of a debit card, you might have to wait for your upcoming monthly statement).