What is the difference between returning something back to us and exchanging your product size?

What’s the difference between a creating a return and a size exchange?

Return:

  • You can return any product that you’re not happy with apart from those that fall under our no-return policy.
  • For products that you return back to us, you can either get Namshi credit (which you can use to buy stuff later) or a credit / debit card refund based on the mode of payment earlier in your order.


Exchange:

  • By creating an exchange, you can exchange any product you ordered, with another size of the same product (apart from those that fall under our no-exchange policy).