Something is missing from my order, what do I do?

Please make sure to thoroughly check the package when it's received, as sometimes we place small items inside the pockets of larger items, especially if the missing pieces are accessories or jewelry.

If the item is still missing, please contact us immediately so we can investigate further. You can reach us via phone at 800 626744 (Toll-free in the UAE) and 800 2466744 (KSA), If you are calling from any other country: +971 800 626744 or obtain quick assistance by visiting our Help Centre or contact us through a ticket. Additionally, you can engage in a live chat with us 24/7 by clicking on the chat icon located in the right-hand corner of your device or desktop browser.

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