Something is missing from my order, what do I do?

Check the package thoroughly as sometimes we place small items inside the pockets of larger items, especially if the missing pieces are accessories or jewelry.

If the item is still missing then please give us a call immediately so we can investigate. You can contact us via phone at +971 800 626744 (Toll-free in the UAE)  and +966118297568 KSA (Local) or get quick answers to your questions by visiting our Help Centre or to contact us by creating a ticket. You can also live chat with us 24 hours by clicking on the right bottom hand corner of your device/desktop browser.