What if I receive a different item than the one I ordered?

We at Namshi take extra care to ensure that you receive what you ordered. In case we made a mistake, call us on +971 800 626744 (Toll-free in the UAE)  and +966118297568 KSA (Local) or create a ticket by visiting our Help Centre. We will schedule a pick-up of the item and immediately issue Namshi credit to place a new order.