How can I track my order?

UAE:

For United Arab Emirates customers, you can track your order through this link: tracking.namshi.com. If you don’t see full updates, you can contact us via phone on +971 800 626744 or get quick answers to your questions by visiting our Help Centre or to contact us by creating a ticket. You can also live chat with us 24 hours by clicking on the right bottom hand corner of your device/desktop browser.

 

GCC & KSA:

When your order is shipped you will receive an SMS and an Email with your shipment details. These messages will contain your Airway Bill Number which will be a string of numbers e.g. 3992789952. This shipment number can be used to track your shipment across Aramex.

 

You can use this number to track your shipment in the following ways:

Mobile-

SMS your (awb) to 097272639 (Kuwait only)

Online

Visit www.aramex.com and enter your (awb) in the box. You can use this method to track multiple shipments as well.

https://tracking.namshi.com/

KSA:

Aramex:https://www.aramex.com/ or contact  +966 9200 27447 / +966 12 6129198

SMSA: http://www.smsaexpress.com/trackingnumber.html or contact +966 9 2000 9999

UPS: https://www.ups.com/WebTracking/track?loc=en_us or contact +966 9 2000 2555 

 DHL: - http://www.dhl.com/en/express/tracking.shtml or contact +966 9200 03450

 

Kuwait

For Kuwait customers, you can track your order through this link: tracking.namshi.com. If you don’t see full updates, you can contact us via phone on +971 800 626744 or get quick answers to your questions by visiting our Help Centre or to contact us by creating a ticket. You can also live chat with us 24 hours by clicking on the right bottom hand corner of your device/desktop browser.

Aramex: https://www.aramex.com/ or contact +965 (1) 820011

Postaplus: http://www.postaplus.com/ or contact +965 (1) 881881

 

Bahrain

For Bahrain customers, you can track your order through this link: tracking.namshi.com. If you don’t see full updates, you can contact us via phone on +971 800 626744 or get quick answers to your questions by visiting our Help Centre or to contact us by creating a ticket. You can also live chat with us 24 hours by clicking on the right bottom hand corner of your device/desktop browser.

Aramex: https://www.aramex.com/ or contact +973 (17) 330434

Postaplus: http://www.postaplus.com/ or contact +973 (17) 363500

 

Rest in GCC:

For other customers, you can track your order through this link: tracking.namshi.com. If you don’t see full updates, you can contact us via phone on +971 800 626744 or get quick answers to your questions by visiting our Help Centre or to contact us by creating a ticket. You can also live chat with us 24 hours by clicking on the right bottom hand corner of your device/desktop browser.

GCC:

Oman: - +968 (24) 473000 https://www.aramex.com/

 

Rest of the world:

For International customers, you can track your order through this link: tracking.namshi.com. If you don't see full updates, you can contact us via phone on +971 800 626744 or get quick answers to your questions by visiting our Help Centre or to contact us by creating a ticket. You can also live chat with us 24 hours by clicking on the right bottom hand corner of your device/desktop browser. DHL: http://www.dhl.com/en/express/tracking.shtml