My order has been shipped, what next?

You will receive a notification via WhatsApp once your order is shipped. Here are the steps to track your order

  1. Log in to your account on Namshi.
  2. Click on "My Orders."
  3. Select the desired order.
  4. The shipment status will be displayed under the shipment number.

If you need any further assistance, you can reach out to our customer service at


  • Phone: (08 AM to 12 AM)
    • The toll-free number for UAE: 800 626744
    • If you are calling from any other country: +971 800 626744
    • Toll-Free Number for KSA: 800 2466744
  • Email: (24/7)


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