How do I pick up my shipment when I am at the locker?

To pick up your package at a locker, do one of the following:

To use your pin:

  • We will send you the unique locker pin via email/SMS once the shipment is placed in the locker. 
  • Go to the locker location selected as indicated in the SMS/ e-mail (within a maximum of 5 days) to collect your shipment.
  • Enter your code on the locker’s screen.

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