Why are we requesting your ID?

Saudi Arabia:

  • Some countries require you to provide us with your ID number and full name to ensure smooth customs clearance and prompt delivery of your order.
  • Acceptable documents include your National ID name and number, passport name and number, or your name and number on any government-issued document providing proof of residence in that country.
  • Please note that the name on the ID card must match the name used for the order. The good news is that once you send us this information, we won't ask for it again until the ID card expires.
  • For more information, you can visit this link to the Saudi Customs website.

Qatar:

  • Acceptable documents include your National ID name and number, passport name and number, or your name and number on any government-issued document providing proof of residence.
  • Please note that the name on the ID card must match the name used for the order.
  • The good news is that once you send us this information, we won't ask for it again until the ID card expires.

Oman:

  • Only acceptable documents include your National ID name and number.
  • Please note that the name on the ID card must match the name used for the order.
  • The good news is that once you send us this information, we won't ask for it again until the ID card expires.

To ensure a smooth customs clearance process, you can send the requirements to us via the 'Contact Us' form available in each article in the Help Center. Please note that the name on the ID card must match the name used for the order. The good news is that once you send us this information, we won't ask for it again until the ID card expires.

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