Namshi Help Center
Search for what you need help with. If you don't find what you're looking for you'll be presented with options to contact a member of our support team directly
Black November 2023
Contact Us
Tabby
Contact tabby: For any inquiries or complaints regarding any element of the service provided by Tabby, you can submit them to Tabby’s customer service team either via email at help@tabby.ai or through customer support number 800 82229 (UAE)
Tamara
Scratch and Win
Namshi Loyalty Programmes
The Program offers benefits, special discounts and promos to its members. The more you spend, the more you gain.
Returns/Exchanges
Want to return or exchange a product? Our free return/exchange policy is completely hassle-free!
Shopping Experience
Orders, gift cards, coupon codes and more information about shopping with Namshi
Delivery Concerns
Your favourite brands delivered at your doorstep at your convenience. Learn more about delivery locations, scheduling, charges, etc.
Product Enquiries
Check out our exciting range of products and brands
Technical Support
Get help with forgotten passwords, trouble signing in and learn more about secured shopping
Payment Methods
Discover more information about credit and debit card payments, PayPal, Cash on Delivery and more ways to pay
Namshi Credit
What is Namshi Credit? Learn more about how to shop cashless using Namshi Credit
ID Requirements
Sometimes, we’ll ask you for your ID to make the customs clearance smoother and ensure you get your products quickly! Find out more here
Value Added Tax
Find out how Value Added Tax (VAT) is being applied on Namshi
Promotions and Offers
We’re big fans of running promotions, however these come with terms and conditions – please read these carefully!
Namshi Competitions
Everything you need to know about our competitions and how you can be in with a chance of becoming our next winner!
Refer a Friend
Learn more about our ‘Refer a Friend’ programme
Affiliate Marketing
Want to earn commission by referring users to Namshi? Find out more here!
Legal Information
Read our privacy policy and terms here